Terms of Service – Charm’D AF

Welcome to Charm’D AF (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website www.charmdaf.store (the “Site”) and the purchase of our products. By accessing, browsing, or using our Site, you agree to be bound by these Terms 💅✨
If you do not agree, please refrain from using our services.

📌 1. Eligibility

By using this Site, you confirm that:
✨ You are at least 18 years old, or accessing under parental/guardian supervision
✨ You are competent to contract under the Indian Contract Act, 1872
✨ You will provide true, accurate, and complete information at all times
✨ You will not impersonate any person or misrepresent your identity

🛍️ 2. Products & Services

Charm’D AF offers curated lifestyle accessories including:
💖 Sipper accessories, charms, hooks, stickers, pouches & more
🎀 Limited-edition and aesthetic collections
✨ Custom or personalised products (where applicable)

We reserve the right to:
1. Modify, update, or discontinue products without prior notice
2. Limit quantities purchased per customer/order
3. Refuse or cancel orders suspected of fraud, misuse, or resale abuse 

⚠️ Product visuals are for representation purposes — slight variations in colour/finish may occur due to lighting, screens, or manufacturing differences.

💳 3. Pricing & Payments

✨ All prices are listed in Indian Rupees (₹)
✨ Prices may be inclusive/exclusive of applicable GST (as displayed)
- We use secure third-party payment gateways for transactions.

⚠️ Charm’D AF shall not be liable for:
1. Payment failures due to banking/network issues
2. Unauthorized transactions due to user negligence
3. Delays caused by payment processors 

💖 Orders are confirmed only after successful payment authorization.

📦 4. Shipping & Delivery

🚚 Orders are typically dispatched within 24–48 hours
📍 Estimated delivery timeline: 1–7 business days (location dependent)

You will receive:
📧 Email confirmations
📱 WhatsApp tracking updates

⚠️ While we aim for timely delivery, delays may occur due to:
Courier/logistics issues
Weather or external disruptions
High order volumes;

👉 Charm’D AF is not liable for delays caused by third-party logistics partners.

🔁 5. Returns & Refunds

✨ Returns are accepted within 5 days of delivery
✨ Items must be unused, undamaged, and in original packaging

📩 To initiate a return:
Email support@charmdaf.store or use our Contact page

⚠️ Conditions:
1. Returns without prior approval will not be accepted
2. Refunds are processed post inspection (3–5 business days)
3. Refunds are credited to the original payment method

❌ Non-returnable items:
1. Customised/personalised products
2. Sale/discounted items
3. Gift cards

📣 6. User Conduct

By using our Site, you agree:
🚫 Not to engage in unlawful, abusive, or fraudulent activities
🚫 Not to upload viruses, malware, or harmful code
🚫 Not to attempt unauthorized access to our systems
🚫 Not to misuse discount codes, promotions, or referral programs

⚠️ Violation may result in account suspension or legal action.

🧠 7. Intellectual Property

All content on this Site is owned by Charm’D AF, including:
✨ Logos, designs, product concepts
✨ Images, graphics, videos
✨ Text, branding, and layouts

Protected under applicable Indian laws including:

  • Copyright Act, 1957
  • Trademark Act, 1999

📊 8. Privacy

Your use of this Site is governed by our Privacy Policy 🔒
We process your data in accordance with:

  • Information Technology Act, 2000
  • SPDI Rules, 2011
  • 💖 We do not sell your personal data

⚠️ 9. Limitation of Liability

To the fullest extent permitted by law:
Charm’D AF shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss arising from misuse of products
  • Delays caused by logistics partners
  • Technical errors or website downtime

💖 Our total liability shall not exceed the value of the product purchased.

🛡️ 10. Indemnification

You agree to indemnify and hold harmless Charm’D AF from:

  • Claims arising from misuse of the Site
  • Violation of these Terms
  • Breach of applicable laws
  • Infringement of third-party rights

⚖️ 11. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India 🇮🇳
📍 All disputes shall be subject to the exclusive jurisdiction of courts in:
Hyderabad, Telangana

🔄 12. Changes to Terms

✨ We may update these Terms at any time without prior notice
Continued use of the Site implies acceptance of the revised Terms 💖

📬 13. Contact Information

Need help? We’ve got you 💖
📧 Email: support@charmdaf.store
🌐 Website: www.charmdaf.store
📍 Business Name: Charm’D AF