Privacy Policy
Charm’D AF
PRIVACY POLICY
Last Updated: 25 August 2026
Legal Entity: GLITTER STORY BY SAUJANYA KALYAN LLP
LLP Identification Number: ACT-1211
GSTIN: 36ABDFG8537C1ZG
Website: charmdaf.store
1. Introduction
Charm’D AF (“Charm’D AF”, “we”, “us”, or “our”), operated by GLITTER STORY BY SAUJANYA KALYAN LLP, respects your privacy and is committed to protecting personal information collected through our website and related services.
This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and the choices available to you. It should be read together with our Terms & Conditions and Cookie Policy.
2. Information We Collect
Depending on how you interact with our website, we may collect:
· Name and contact details such as email address, telephone number and shipping address.
· Billing and order information.
· Information relating to products purchased, orders placed and customer-service communications.
· Payment-related information necessary to process a transaction. Complete card, UPI or banking authentication credentials are generally processed by the applicable payment service provider rather than stored by Charm’D AF.
· Technical information such as IP address, browser type, device information, operating system, pages viewed and general website usage.
· Information collected through cookies and similar technologies.
· Information you voluntarily provide when contacting us or otherwise interacting with the website.
3. How We Use Personal Information
We may use personal information to:
· Process and fulfil orders.
· Arrange shipping and delivery.
· Process payments and prevent fraudulent transactions.
· Provide customer support and respond to enquiries.
· Communicate about orders, products, services, offers or important website information, subject to applicable law and applicable communication preferences.
· Improve our website, products, services and customer experience.
· Maintain website security and prevent misuse.
· Comply with applicable legal and regulatory obligations.
· Establish, exercise or defend legal claims and protect our rights and interests.
4. Consent and Other Lawful Bases
Where required by applicable law, we will process personal data on the basis of consent or another lawful basis permitted by applicable law. Where consent is relied upon, consent will be requested in an appropriate manner and you may have the right to withdraw consent, subject to legal and operational limitations.
5. Payment Information
Payments may be processed through third-party payment gateways and service providers. Those providers may process payment information under their own terms, privacy policies and security procedures.
Charm’D AF does not ordinarily receive or store complete card, banking or UPI authentication credentials where such information is processed directly by the payment service provider.
6. Sharing of Information
We may share relevant information with our service providers and partners, including but not limited to technology providers, Shopify and applications or integrations installed or used to operate our website, payment processors, logistics and delivery partners, website hosting providers, analytics providers, customer-support providers, marketing and communications providers, fraud-prevention providers and other contractors or service providers assisting us in operating the business.
We may also disclose information where required by law, regulation, court order or governmental authority, or where reasonably necessary to protect our legal rights, users, property or security.
We do not sell personal information to third parties.
7. Cookies and Similar Technologies
We use cookies and similar technologies to operate and improve our website, remember preferences, understand website usage and, where applicable, support analytics and marketing. Please refer to our Cookie Policy for details.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling transactions, maintaining business and financial records, resolving disputes, enforcing agreements and complying with legal obligations.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services. These may include payment providers, logistics providers, analytics services, social-media services, Shopify applications and other technology or business partners.
Their handling of information may be governed by their own terms and privacy policies.
11. Children
Our website is not intended to knowingly collect personal information from children in violation of applicable law.
12. Your Rights and Grievance Redressal
Subject to applicable law, you may have rights relating to your personal information, including access, correction, updating, withdrawal of consent where applicable, grievance redressal and other rights available under applicable data-protection law.
For privacy requests or grievances:
GLITTER STORY BY SAUJANYA KALYAN LLP
LLP Identification Number: ACT-1211
Email: support@charmdaf.store
Phone: +91 9000-263-953
13. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date.
14. Contact Us
GLITTER STORY BY SAUJANYA KALYAN LLP
LLP Identification Number: ACT-1211
Registered Office: 3-4-319/2, Flat No. 102, Block-A, Suryanarayana Ap, Stn Kachiguda, Himayatnagar, Hyderabad – 500027, Telangana, India
Email: support@charmdaf.store
Phone: +91 9000-263-953