Refund & Return Policy – Charm’D AF

At Charm’D AF, we want you to absolutely love everything you receive 💅✨
But if something isn’t quite right, don’t worry — we’ve got you covered 💌

🔁 Returns & Eligibility

✨ We accept returns within 5 days of delivery
✨ To be eligible, your item must be:
1. Unused & in original condition 💖
2. In original packaging 🎀
3. Accompanied by proof of purchase

📩 How to Initiate a Return

Starting a return is super easy 💁♀️✨
📧 Email us at: support@charmdaf.store or 🌐 Reach out via our Contact Us page
Once your request is approved, we’ll guide you with the next steps 💌
⚠️ Please note:
Returns sent without prior approval will not be accepted

🚚 Return Processing

✨ Once we receive your return, we’ll inspect it carefully
✨ Processing time: 3–5 business days after receiving the item
We’ll notify you once your return has been reviewed 💖

❗ Damages, Issues & Wrong Orders

Oops — we hate when this happens 😢
If you receive:
1. A damaged item
2. A defective product
3. The wrong item
📩 Contact us immediately with photos/videos and we’ll make it right ASAP 💖✨

🚫 Non-Returnable Items
Some items are not eligible for returns, including:
❌ Customized or personalised products
❌ Items marked as final sale
❌ Gift cards
If you’re unsure, feel free to reach out — we’re happy to help 💌

🔄 Exchanges

Need a different product instead? 👀✨
The quickest way is:
1.Initiate a return for your current item
2. Place a new order for your preferred product 💖 

💸 Refunds

✨ Once your return is approved, your refund will be processed to your original payment method
⏳ Please allow a few business days for your bank/payment provider to reflect the refund
We’ll keep you updated every step of the way 💌

💬 Need Help?

Got questions or a unique situation? We’re always here for you 💖
📧 Email: support@charmdaf.store
🌐 Or reach out via our Contact Us page

💫 Final Note

We’re all about making your experience with Charm’D AF smooth, stylish, and stress-free 💅✨
Because your vibe deserves nothing less than perfect 💖